In this episode of Between the Ones and the Zeros, hosts Anthony Piccolo (CEO of Performance Scoring) and Dr. ChiChi Anyanwu are joined by a powerhouse in servant leadership, Stefanie Austin. Stefanie is the Executive Director of Global Chamber DFW and CEO of Austin Global Solutions. With over 20 years of leadership experience across healthcare, nonprofits, and consulting, she shares the core truths that define great leadership: humility, empathy, and accountability.

This conversation is packed with hard-won insights on how to empower teams, lead without ego, and build systems that work for people — not just processes. Whether you’re managing three people or three hundred, this episode will reset your leadership compass.

Highlights include:

• The difference between a good leader and a truly great one
• Why humility is a leadership strength, not a weakness
• How tools like Predictive Index and StrengthsFinder improve real-world team performance
• Why mutual accountability transforms culture and productivity
• How to lead with consistency and care — even under pressure

Stephanie also shares how she uses Performance Scoring to automate task ownership, build clarity across teams, and free herself from the burden of taking notes while leading high-stakes meetings.

From practical takeaways to timeless leadership wisdom, this episode will leave you reflecting — and ready to lead with more intention.